It is wrong to vent ur anger on the customer service, but if u
are in the customer perspective and juz having rip off or treated
very badly, who do u think will be the 1st one to get ur wrath? Not
to mention having to wait on the line for ages b4 u get to put
thing rite, ie if they can set thing rite after the complaint.
Customer service related job are the front line and bound to the
one getting most of the sh1t, esp those handling customer
complaint.
morning..i understand..but i never shout at a CSO before..its
just that those people who are the angry siao ones..must learn to
understand if they were in our shoes